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Documentation Index

Fetch the complete documentation index at: https://hyperwhisper.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

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Contacting support

The fastest way to reach us is email: support@hyperwhisper.com. We typically reply within one business day. To help us respond faster, please include:
  • Your operating system and version (macOS 14.5, Windows 11 23H2, etc.)
  • HyperWhisper version (visible in Settings → About or the menu bar)
  • Whether you’re using a local model, HyperWhisper Cloud, or BYOK
  • A clear description of what happened and what you expected

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Reporting a bug

If you’ve hit a bug, attaching the in-app log makes diagnosis dramatically faster.
  1. Open Settings → Developer Mode (or About).
  2. Click Reveal Logs in Finder.
  3. Attach the most recent .log file to your email.
See Developer Mode for additional diagnostic options.

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Refunds

If HyperWhisper isn’t working out for you, we’ll refund your purchase — no quizzes, no friction. Email support@hyperwhisper.com with:
  • The email address you used to purchase
  • Your order number (from the receipt) or your license key
  • A short note on what didn’t work for you (helps us improve — but it’s not a requirement)
Refunds are processed through our payment processor (Polar) and typically appear on your statement within 5–10 business days.

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Feature requests

Have an idea? We read every email. Send feature requests to support@hyperwhisper.com with a quick note on the workflow you’re trying to enable.

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Status & known issues

For widespread issues (a cloud provider outage, a regression in a new release), check our most recent posts on LinkedIn — that’s where we post live-status updates fastest.